ICEZZLE is a leader in hip hop's jewelry with 1000's of 5 star reviews and nearly 500,000 customers. We are sold in over 100 countries and offer FREE Shipping to USA and Canada + Easy Returns and Exchanges so you have no risk to check us out.

All ICEZZLE chains are produced using only the highest quality and most durable precious metals from Solid Gold to Sterling Silver. Our Gold Bonded chains are crafted by coating a Solid Sterling Silver chain 3 times in real gold. This is a very expensive and meticulous process. Most competitors offer cheaply made flash plated chains with a stainless steel base and thin layer of gold plated over the steel.

ICEZZLE jewelry is sold exclusively at https://icezzle.com - this allows us to skip the retail mark up and pass the savings directly to you.

ICEZZLE jewelry represents commitment to fine quality and outstanding value at affordable prices. Our materials are certified 14-18 karat gold, 925 sterling silver, and genuine rhodium and are in full compliance with the Federal Trade Commission and the Jewelry Vigilance Committee. We fully guarantee the authenticity of our materials. Every orders comes with a certification & guarantee card.

We offer 10k/14k/18k Solid Gold, .925 sterling silver, 18k PVD Gold Plated. We use real 14-18k gold on our plated products as well. We strive to provide the best quality of jewelry all the time. Our products are 5 times PVD coated in 18k Gold, which is the highest quality of plating method available. We believe in our quality so much, that we provide lifetime guarantee.

Jewelry should be kept absolutely dry. If your jewelry is not used frequently, keep it stored in the provided dust bag. Good storage boxes are lined with tarnish-proof fabric and have a separate space for each individual piece. If your climate is humid, place a small packet of desiccant crystals inside your storage area. Avoid storing the jewelry with rubber products. Always remove your jewelry when applying colognes, perfumes or other chemical products.

Some notes for cleaning jewelry:

1. For extremely dirty jewelry, use a soft-bristled toothbrush (be sure not to use a stiff-bristled toothbrush or it could damage the finish) and if necessary, gentle soap to clean the vermeil jewelry under warm running water. Make sure you rinse well and wipe with a soft non-abrasive cloth to dry. Water residue can cause staining. Make sure the piece is fully dry before returning to storage.

2. Many websites recommend a baking soda and water (mix in equal parts and cake on the vermeil, leaving for about 10 minutes before rinsing clean) cleaning method, but we have found this doesn’t work very well.

3. Buff or clean the vermeil with a soft, dry cotton cloth. DO NOT over polish with silver polishing cloth on the vermeil. It will strip the finish off, leaving you with just the sterling silver underneath.

We offer our chains in a range of sizes from 16, 18, 20, 22, 24, 26 - By visiting any product page you will find a chain length size guide that shows these various lengths. Each chain is offered in limited sizes based on popularity and style.

SHIPPING IS FREE to US and Canada

Your order will be shipped from our California Warehouse. After your order is complete, it takes us 1-2 business days to process your order and get it ready for the shipping center.

Estimated Delivery Time

UPS and USPS Priority: 3 - 7 Business daysUSPS First Class: 3 - 7 Business Days

We may charge you a fee for the express shipment of your products to your destination. This shipping fee would be calculated together with your purchase order price upon checkout.

The messaging service is carried out with tracking control. Presently, USPS & UPS the courier service we use to ship the products you ordered from our site to you. We have the express right to use any Courier service as we deem fit.

Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.

Our shipping rates are determined by location and the total weight of your order. Shipping rates will be calculated and displayed at checkout!

We will notify you by the contact method on file with all relevant shipping updates and tracking information once your order has been processed. This typically takes 1-3 days, not including weekends or holidays.

Tracking

Once the order is shipped, please allow 24-48 hours for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website or https://icezzle.aftership.com/

Reach out! Visit our contact page for any information regarding your order! We’re happy to answer questions about Orders, Order Modifications, Shipping, Returns, & Cancellations.

ICEZZLE provides a 14-day return policy on all products purchased, except special order items. If any reason you are not satisfied with your purchase, simple notify us by e-mail info@icezzle.com or contact us form and we will immediately issue a return address with detailed instruction. IMPORTANT: All sales items are final and cannot be returned. Shipping and handling charges paid initially will be deducted from the purchase price, unless the return is due to our error.

If you would like to know more about our Return Policy please check here Return Policy.

If you want to exchange within the return window for a different size or style, you can return the item at your own cost and we will exchange the product for you.

If you would like to know more about our exchange process please check here Return Policy.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days.

If you would like to know more about our exchange process please check here Return Policy.

ICEZZLE offers an industry leading Lifetime Warranty. The warranty entitles you to a one-time repair or replacement of the piece - free of charge. We may repair or replace the item if you experience any defects in craftsmanship or breakage due to manufacturer defects. Warranty is voided on user damage issues. Warranty does not cover lost/stolen items.

To begin a Lifetime Warranty Claim, please email us at info@icezzle.com or fill the contact us form.

We’re all looking for the best prices, even saving a couple of dollars can make a huge difference. That’s why we’ll match the price of your products if you find them cheaper somewhere else with the same product and after sale offer.

We'll price match any item we sell and it's delivery against any other retailer – we’ll even match discount codes and those all-important sales periods. Here’s what you need to do to you get the best price:

- Send us an email to info@icezzle.com or use our live chat service

- Let our friendly team know the product code

- Tell us where you spotted it

- Let our team work their magic

That’s it! We’ll need to confirm the price of the product, so make sure you’ve got a link to it to hand. The whole thing should only take a few minutes and you’ll save some money too. Winner winner!

The savings don’t just stop there. If the price of your product drops on our site or you see it cheaper with another retailer within 7 days of you receiving your order, let us know through email or our live chat service (8am - 8pm, Mon-Fri, 8am - 6pm Sat-Sun). We’ll happily refund the difference, which will appear in your bank account within 3-5 days.

If you let us know after those 7 days, we won't be able to match the price.

We match against the total cost of our competitor’s item and delivery, so keep this in mind before you call us

- We only price match against website from retailers based in the US, selling US products

- The product on our competitor’s site needs to be exactly the same as the one on our site

- The product must be available to order and pay for that same day